You are the most important thing to us
Transparency and respect for your privacy are very important to us. We therefore attach great importance to the data that you provide to us in the context of our trade relationship. Whether it's a visit to our website, creating an account or placing an order. Below you can read what that means for you in concrete terms: which data is processed from you, how we do this and how we ensure optimum security for this.
1. Principles, responsible & objectives
We comply with all principles of the "General Data Protection Regulation (AVG)" - also known as "General Data Protection Regulation (GDPR)" -. This means, among other things, that we process your personal data carefully in accordance with the purposes stated below. We also provide appropriate technical and organizational security measures to guarantee its integrity and confidentiality and to prevent the loss and unlawful use of personal data.
The person responsible for processing your personal data is S & Scope Nederland B.V. established at Josinkstraat 80 A, 7547 AC, ENSCHEDE, Chamber of Commerce number 74186612.
For what purposes do we process your data?
We collect and process your personal data:
· To provide you with our products and services and to process your orders, questions and any complaints, including assessment of business creditworthiness and fraud prevention
· For the proper maintenance of our website and its technical administration. For conducting market research to improve the technical and content quality of the website and to adjust the content of our website to your preferences
· For direct marketing purposes, such as displaying personalized advertising and for recruitment.
2. What information do we collect and how long do we keep it?
1. Information that you provide to us yourself
By creating an account or requesting a catalog or newsletter or by contacting us by telephone, in writing or by e-mail, you provide us with a number of personal details. Some of these are necessary for processing your order / question, others help us to get to know you better and to tailor our services to your needs: what information you need to give us is indicated on the forms by the symbol * . If you choose to pay by bank transfer after receiving an invoice, we can check your creditworthiness. We use your information to check this creditworthiness. We only share data that we process with third parties if this is necessary for the execution of an order (such as your name and address to the Post for sending mailings, to the bank or Ingenico for processing your payment or to the supplier. who delivers our packages to you).
2. Information that we add or maintain ourselves:
Your customer history (an overview of your orders, deliveries and payments)
3. Retention period
We do not store data for longer than strictly necessary. The data is stored in a form that makes it possible to identify you. The data can also be stored for longer for archiving purposes or for compiling statistics.
3. Use of data
Do we share your data to third parties?
Your personal details are confidential with us: they are never disclosed to third parties for commercial purposes. We use suppliers to deliver our services, such as delivering your order. Through written contracts we ensure that all our suppliers also comply with our strict requirements of confidentiality and security.
4. Lawfulness of data processing
Your data is processed to be able to deliver our goods and services to you. In addition, we ask for your permission when you leave your personal data. You must explicitly accept our privacy statement, so that you agree that S & SCOPE NEDERLAND collects and processes your personal data in accordance with this privacy statement. Finally, we also collect data for the promotion of legitimate interests, the acquisition of new customers.
5. Duration of keeping the data
We only store data for a period that is required to serve you as a customer, unless the law prescribes a longer term for us.
6. Your rights
We list all your rights below. To make use of one of these rights, you send us an e-mail (via email@example.com.) .. You can view and / or improve or supplement some of the details directly.
1. Right to improvement & addition
If your details are incorrect or incomplete and you cannot change them yourself via the website, please inform us, preferably via firstname.lastname@example.org.
2. Right to data deletion (including the right to limitation or to object)
If you wish for your data to be removed from our database (erasure), we will always grant it, provided that we are not obliged for legal reasons to keep it for a certain period of time.
You can of course withdraw your permission to receive commercial messages (by post or e-mail) at any time by sending an e-mail to email@example.com.
3. Ask a question or submit a complaint
If you have any questions regarding our privacy statement or you believe that we do not adequately guarantee your rights, you can always let us know, also simply by e-mail (firstname.lastname@example.org.). Your complaint or question will be dealt with quickly and you will always receive a message from us. Of course you can also contact the supervisory authority about this, namely the personal data authority, PO Box 93374 in 2509 AJ DEN HAAG.
This privacy statement was last amended on 10/10/2018 and has been prepared in line with current regulations. We reserve the right to regularly revise the statement based on technologies used or amended regulations. You will receive a message from us in the event of a material change.